What are Access Requirements?
Access requirements determine whether a ticket(s) is automatically assigned to the buyer at checkout or whether they need to manually assign them to themselves or to whomever is attending. Auto-assigning is a useful option to keep things simple and easy for the customer and to ensure everyone has a QR code when they arrive to be checked in.
Manually assigning is useful for organisers who want to learn more about their attendees. By ensuring each ticket is assigned to each different attendee, you compile an exhaustive list of each attendee's first name, last name, and email address, be that for purposes of data collection, health and safety, or security. By contrast, Auto assign means all tickets are listed under the name of the ticket buyer.
You can choose whichever option suits your event during the create event process, and can change this at any time by clicking edit event.
1. To set tickets to auto-assign at checkout, select None under the Access requirements dropdown at the bottom of the Event Details page:
2. To set tickets to be manually assigned, select Standard instead:
Here's how each option looks for the ticket buyer once they've checked out:
Auto-assign
Manual assign
If a customer has bought several tickets, each one will appear as above and will need to be assigned to each different member of their group. They can always un-assign and re-assign a ticket to someone else.
For more info on how ticket buyers assign tickets, click here.
N.B We recommend using the standard access requirements in order to give you accurate data for your attendees. As mentioned, using the standard settings means you will be able to record the names and emails of all your attendees. Setting your access requirements to NONE means all tickets will be listed under the same name and decreases the security of the event.