A membership is a ticket that gives access to multiple events using a single QR code. It’s often used for things like:
- Season tickets (e.g. for a sports club)
- Multi-event passes (e.g. for festivals or workshop series)
This feature must be enabled for your organiser account. If you don’t see Store in your dashboard menu, contact support@ticketpass.org .
How do I create a membership?
1. Head to the Store page within your organiser account and click on the Memberships tab, then Create membership
2. Enter the key details such as name, price, the date range within which you'd like the ticket to be valid, a membership description, and a cover image (optional).
4. Select how many times the QR code will scan in Access uses, whether the membership is visible to the public in Membership privacy, and also whether you'll be sending out physical cards.
- When Physical memberships are enabled, buyers will be prompted to enter their postal address at checkout so you can handle distribution manually.
5. Adding Sub-memberships allows you to create several tiers within this membership, for example Adult; Concession; Child etc.
6. Then you can pick what benefits you want to offer to your members. Once you have selected them tap Continue.
7. Finally, choose which charity you'd like our donation to go to - this step is the same as a regular event with Ticketpass.
Important: Link your events
After creating the membership, you must assign it to events so the QR code will scan.
To do this:
- Go to Memberships
- Click the three dots beside the membership
- Select Manage benefits
- Choose the events this membership will grant access to