At Ticketpass, we provide the ticketing platform for events, but we're not directly involved in the planning or running of the events themselves. This means we might not have the answers to certain logistical questions.
For details such as but not limited to:
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Dietary requirements
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Arrival and closing times
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Parking and transport
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Dress code
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Entry points or exact location info
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Any other event-specific arrangements
…it’s best to reach out to the event organiser directly, as they’ll have the most accurate and up-to-date information.
Where can I find the organiser’s contact info?
You can usually find it in one of the following places:
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On your ticket (if you've already made a purchase)
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On the event page itself
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On the organiser’s profile page
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Through their social media channels (Instagram, Twitter, etc.)
Still can’t find it?
No problem — just drop us an email at support@ticketpass.org, and we’ll help point you in the right direction.